General Questions


What is Kemgo?

The world’s go-to place for chemicals, polymers and fertilizers.


Which products can I find on Kemgo?

Kemgo focuses on chemicals, polymers, and fertilizers.


Who should use Kemgo?

Kemgo was created for buyers and sellers of chemicals, polymers and fertilizers, from producers to distributors and traders to processors that use these products in their products. Kemgo members are vetted so that they only include legitimate and credible players in the industry.


Will Kemgo take title of the product?

No. Kemgo links parties and facilitates doing business with each other but will not take title of the product.


Is Kemgo affiliated with any major producers, distributors, or buyers?

Kemgo is an independent marketplace and is NOT affiliated with any major company.


I remember similar companies like ChemConnect and Omnexus that have not been successful. What makes Kemgo different?

Kemgo is a disruptive solution that is backed by an advisory and executive team with many years of experience in chemical engineering and ecommerce. It is a global online marketplace, that is effortless yet comprehensive and efficient for all to use (even the non-technically inclined), and it is independent.


Actually, I consider myself non-technically inclined. Can I still use Kemgo?

Kemgo was designed to be as easy as possible to use. Coming from the industry, we understand how important it is to make things as effortless as possible. In fact, that is why we created Kemgo.Register here to see how easy it is!

Buyer Questions


Why should a buyer of chemicals, polymers or fertilizers use Kemgo?

Kemgo provides buyers with more options to source the best products at the best prices, effortlessly, and all in one place.


What is a typical Kemgo transaction like for a buyer?

As a buyer, you can simply post your product needs or send an inquiry. Sellers may proactively search the market for postings that meet the products they offer, or, they can choose to receive custom notifications immediately upon the creation of your posting. Once sellers identify a post or an inquiry for which they have product, they submit their interest in fulfilling your order. There’s a three-step process from there with room for negotiation and bidding. When the details are confirmed, the identity of the seller is revealed to you (if they chose to remain anonymous), and, it is up to the seller to ship their products to you according to the agreed upon terms. When a transaction is completed, you have the opportunity to review how well it went. All this at no cost to you, the buyer.


What is the cost of using Kemgo Basic?

For a limited time, there is no cost for registering with Kemgo – the only cost is 10 minutes of your time to register and set your product preferences. For transaction costs, please visit our pricing page.


What is Kemgo+ and what can it do for me?

Kemgo+ (Plus) is a premium service that uses our credibility and expertise to build your global brand, help sellers find you through our product substitution tool, manage your product needs and optimize your operations.

Seller Questions


Why should a supplier of petrochemical products use Kemgo?

Kemgo offers suppliers a new, additional sales channel to market their products in a comprehensive, cost-effective manner that is simple and expedient.


What is a typical Kemgo transaction like for a seller?

Sellers can register their products to let buyers know which products are available, or they can list specific products to sell through Kemgo. Listings include a comprehensive amount of detail like specification sheets, terms and even regions to exclude. You can also choose to remain anonymous if your market is sensitive to pricing disclosure. Buyers can search the market or choose to receive immediate notifications once a product they are interested in has been posted. They then confirm their interest on Kemgo and complete a simple three-step transaction, including negotiation and/or bidding. When the buyer and the seller confirm the details of the transaction, it is up to them to ensure the product gets to where it should be (it is at this point that the seller’s identity would be revealed). It is also at this point that Kemgo invoices you for the completed transaction. When the transaction is completed, you have the opportunity to review how well it went.


Why should a supplier of petrochemical products use Kemgo?

Kemgo offers suppliers a new, additional sales channel to market their products in a comprehensive, cost-effective manner that is simple and expedient.


What is Kemgo+ and what can it do for me?

Kemgo+ (Plus) is a premium service that uses our credibility and expertise to build your global brand, help buyers find you through our product substitution tool, manage your sales and optimize your operations. By using Kemgo+, your company will be able to:

  • Increase your credibility in the chemical community.
  • Become visible in new markets at a low cost.
  • Work with Kemgo to create a global brand.
  • Allow buyers to find you based on their search for a competitor’s products.
  • Access thousands of buyers across the globe.

Market Questions


If I allow bidding, will the entire market see the bids of other members?

No. Only you and the individual bidder will have access to that information.


What if I need additional support such as samples, logistics, financing, etc.?

In some regions, Kemgo provides additional support other than connecting buyers and sellers. Support services include samples, testing, logistics, supply chain, warehousing, credit insurance, factoring and financing support. Submit an inquiry with your needs and one of our associates will contact you to discuss more.


Will the market see how much quantity I am offering?

No. You will set the total quantity, and the minimum and maximum quantities for each transaction. The market can only see the minimum and maximum quantities. The total volume is only used for the system to know once the allocation has been fully sold or bought.


I can’t find any postings for the product I need to buy. What do I do?

Simply submit an inquiry and our team of experts will help you find a supplier from the thousands of suppliers within our network.


Can I simply register the products I have to sell without creating a post?

Yes, Kemgo allows you to register all the products you wish. When a buyer submits an inquiry for your product, you will notified, if you have chosen to be notified in your preferences.


How can I get notified when a need for product I’m interested in buying or selling is posted?

One of the first steps we urge members to do once registered with Kemgo is to set up their product preferences. Based on your product preferences, members can also choose how and when to receive updates to best suit their needs.


Can I communicate directly with other members?

Yes. Kemgo has developed an internal messaging system that allows members to directly communicate with each other.


What’s to prevent me from going directly to the buyer or seller once I find a product I am interested in?

Kemgo is here to help you make better deals. Nothing prevents you from going directly to buyers or sellers. However, you will want to make sure to use Kemgo again for any additional value-added service we may provide or to find better deals. Eventually, we are certain you will find the process of using Kemgo to be the most efficient way to conduct your business.


Who organizes the logistics and payment? What about returns?

Kemgo is currently working on functionality to outsource the logistics and payment handling through its platform, should a buyer or seller require it. Until then, the logistics, payments and returns are can be handled manually through Kemgo or, exactly how they are being handled now, between the buyer and the seller.


What if I typically order samples to test product before ordering?

Kemgo allows members to choose to order samples once they find product that may match their needs. Kemgo charges a fixed $100 to the seller for every sample transaction, that gets reimbursed if the sample order results in a re-order with the same supplier. Kemgo can also provide testing and sampling support in specific geographic regions.

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